State Farm® Insurance Agent Lelly Woo-Grimes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sofi Hoysal
March 9, 2026
"John is a pro!!! Highly trustworthy and knowledgeable!"
Pablo Jorquera Zambrano
March 1, 2026
"Darren helped me with every doubt, very kind, answering questions very late, very committed and I got a great price, thanks for your help"
"Thank you, Pablo! I'm happy to hear that Darren was able to assist you with your questions and provide you with a great price. Our team is committed to offering excellent service at all times. If you need anything else, feel free to reach out!"
Bobby James
February 26, 2026
"John is very helpful he's really easy to talk to he's not pushy"
"Thank you, Bobby James! I'm happy to hear that John made your experience pleasant and comfortable. Our team is dedicated to providing friendly and supportive service. If you ever need anything else, feel free to reach out!"
Karron Bjerke
February 25, 2026
"John. Is awesome. He helped get the best fit for my insurance needs."
"Thank you, Karron! I'm happy to hear that John was able to assist you in finding the right insurance fit. Our team is dedicated to providing excellent service, and it's great to know John delivered just that. If you have any more questions or need further assistance, feel free to reach out anytime!"
Linda Black
February 23, 2026
"I cant say enough about Mr Darren , he was so helpful and attentive to my needs. He is an guy. Thanks you"
"Thank you, Linda! I'm happy to hear that Darren was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Richard Patrick
February 19, 2026
"This agent was very professional, courteous and helpful!"
"Thank you, Richard! I'm happy you found our service professional and helpful. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Clayton Bowen
February 19, 2026
"I cant reccomend my insurance agent Alex enough I went through almost 20 different insurance agencies just trying to find affordable insurance and not only did i find affordable insurance I found someone who was willing to take the time to help me understand and teach me what certain things did and what I could gain from my insurance not just how much it was going to cost I can say without a doubt that if nothing else I ended with more information than I started with, as well as a insurance agent and a firm that I have faith in. I know that if at any point I have any questions they're only a call away and they can help me with whatever it is. If your looking for someone who knows what they're talking about and truly wants to help you find the best insurance to suit you Alex Chavez is definitely the person for you."
"Thank you, Clayton, for your fantastic feedback! I'm really happy to hear that Alex was able to provide you with affordable insurance and valuable insights. It's wonderful to know you feel confident and informed about your insurance choices. If you ever have more questions or need assistance, don't hesitate to reach out. We're always here to help!"
Bailey Idk!
February 15, 2026
"I had a great experience getting my car insurance here. John Gittisarn helped me he was incredibly patient, kind, and took the time to explain everything clearly. He made what could’ve been a stressful process feel easy and comfortable, got me the best deals, and took away the headache of dealing with a high bill. I really appreciate the help and would definitely recommend!"
"Thank you, Bailey, for sharing your experience! I'm happy to hear that John made the process smooth and stress-free for you. It's great to know you found value in the service and deals provided. If you need anything else, feel free to reach out anytime!"
J_elijah421
February 14, 2026
"My agent Darren was very helpful and informative, he helped me find the lowest possible quote and for his patience and advice I’m appreciative. Thank you Darren from State Farm!"
"Thank you! I'm happy to hear that Darren was able to assist you effectively and provide valuable advice. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
naila izaguirre
February 13, 2026
"Darren has been such a great help since November 2025 and he was able to help me with all my needs regarding car and life policy. Everything went easy and smooth."
"Thank you, Naila! I'm happy to hear that Darren has been a great help with your policies. Our team is dedicated to making the process easy and smooth for you. If you need anything else, feel free to reach out!"
Alex Garza
February 13, 2026
"Im new to Statefarm and Darren helped so much with working with me and helping me understand everything better. Thanks Darren!!"
"Thank you for your review, Alex! I'm really happy to hear that Darren was able to assist you and make everything clearer. We're always here to support you with any questions or needs you might have. Thanks for choosing us!"
Lorenzo Gonzalez
February 11, 2026
"Saved me like 200 bucks"
"Thank you, Lorenzo! I'm happy to hear you saved some money with us. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Judi Dean
February 10, 2026
"John G. Was a very professional and KIND person. He made it so easy to change insurance. I ill highly recommend him to my friends and family, including my Church Family. On a scale of 1-10 he is a 200...thank you and God Bless."
"Thank you, Judi! I'm so happy to hear about your positive experience with John. It's wonderful to know he made the process easy for you. Your recommendations mean a lot to us. If you ever need anything else, feel free to reach out!"
Adam Young
January 30, 2026
"John rocks! Hands down the best agent that I’ve ever worked with!"
"Adam, thank you for your awesome feedback! I'm happy to hear that John has made such a positive impact on your experience. Our team is dedicated to providing top-notch service, and it's great to know we're hitting the mark. Let us know if there's anything else we can do for you!"
Lucille General Flores
January 22, 2026
"John Gittisarn was so awesome, very helpful in getting me insured. He really tried his best to get me a lower rate."
"Thank you, Lucille, for sharing your experience! I'm happy to hear that John was able to assist you effectively and help find a lower rate. Our team is dedicated to providing excellent service, and it's great to know John made a positive impact. If you need anything else, feel free to reach out!"
Marco Solis
January 22, 2026
"John is an awesome insurance agent, Help me step by step on my insurance purchase decision."
"Thank you, Marco! I'm happy to hear that John was able to guide you through your insurance purchase. Our team is dedicated to providing excellent support every step of the way. If you have any more questions or need further assistance, feel free to reach out!"
David Neet
January 9, 2026
"john was awsome and never was disrespectful and he was honeslty one of the best and didnt lie on anything"
"Thank you for your feedback, David! I'm happy to hear that John provided you with such a positive experience. We appreciate your kind words and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Glenda Oliver
January 8, 2026
"I had the most amazing agent help me with my policy , John is the best, ask for him he stayed up until 9 pm trying to help me get my policy done. Thank you John for the amazing experience"
"Thank you, Glenda! I'm so happy to hear about your positive experience with John. He's truly dedicated to providing exceptional service, and I'm glad he could assist you with your policy. If you have any more questions or need further assistance, feel free to reach out anytime!"
your 15
January 7, 2026
"Super helpful my first time getting insurance and they walked me through step by step 10/10 would recommend"
"Thank you for your review! I'm glad to hear that you found the process helpful and that our team was able to guide you through your first insurance experience. We appreciate your recommendation! If you have any more questions or need assistance in the future, feel free to reach out."
Gilda Gragg
December 31, 2025
"John has GREAT customer service skills. He was very professional and pleasant to work with. He's down to earth. He looks out for the customer. Thank you John! 😊"
"Thank you, Gilda! I'm happy to hear about your positive experience with John. He truly values our customers and aims to provide exceptional service. If there's anything else we can assist you with, just let us know!"
Tal Neilly
December 12, 2025
"John did a great job getting me a low rate and explaining everything!"
"Thank you, Tal! I'm happy to hear that John was able to assist you with a great rate and clear explanations. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Carleen Badgett
December 11, 2025
"John gittisarn (insurance rep) has been amazing found me the lowest rate and very helpful with the whole application process."
"Carleen, thank you for sharing your experience! I'm happy to hear that John was able to assist you with finding a great rate and making the application process smooth. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Dani P
December 10, 2025
"Great group of people. Everyone is so friendly and helpful."
"Thank you, Dani! I'm happy you found our team friendly and helpful. We strive to make every interaction positive and supportive. If you need anything else, feel free to reach out!"
Donna
December 5, 2025
"I spoke with Darren to get a quote for my daughter, he quoted me a certain price and said that we were able to get that price due to a bundle which he explained if I didn't get the bundle it would be more expensive - which sounded good at the time. Later on I got a phone call from a different state farm office agent, I told him what I wanted, what coverage I wanted, and he was able to give me a quote for about 30$ a month less with no bundling. So I don't understand why Darren was trying to give me a more expensive bundle than what I needed. Dishonest business practices to pad their wallets, clearly."
"Donna, I appreciate you sharing your experience with us. I'm genuinely sorry to hear about the confusion and frustration you encountered with the quote process. It's important to us that our customers feel they are receiving honest and transparent service. There are many factors that influence pricing, and it can sometimes feel like a complex puzzle to get it just right. Pricing can be affected by various factors, including the level of coverage, the types and number of vehicles insured, and the zip code where the vehicles are garaged. Special promotions, discounts, and bundling opportunities also play a role, but agents may apply these differently. Additionally, changes in drivers, driving history, credit profile, and even the day the quote is generated—since prices do fluctuate daily—can further impact the final price. Because of all these variables, it’s quite common to receive different quotes from different offices or at different times. However, I would like to address your concerns directly and ensure we find a resolution. Please reach out to our office at your earliest convenience so we can discuss this further. Thank you for bringing this to our attention.""
Gloria Salinas
November 10, 2025
"I had a telephone dialogue today with John Gittisarn about auto insurance quotes. He looked at my current auto insurance and compared it with other companies to see if I could get a better rate. I felt very comfortable speaking with him he came off as very authentic and trustworthy. He isn’t a typical sales person that is only interested in selling. At the end of the conversation he determined that my current auto rates are low and very reasonable. I told him how happy I was with his research, professionalism and his honesty. I wish more sales person or like him."
"Thank you, Gloria! I'm so happy to hear about your positive experience with John. It's wonderful that he was able to provide you with such a thorough and honest comparison of your auto insurance options. We strive to offer genuine and professional service, and it's great to know John exemplified that. If you have any more questions or need further assistance, feel free to reach out anytime!"