State Farm® Insurance Agent Lelly Woo-Grimes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Larry Hodge
November 13, 2024
5
out of
5
rating by Larry Hodge
"the best i have delt with thanks"
We responded:
"Larry, thank you for your kind words! I'm glad you had a great experience with us. We appreciate your trust and look forward to assisting you with any future needs. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Anne Rush
November 8, 2024
5
out of
5
rating by Anne Rush
"Darren was patient, kind,Courteous, professional and"
We responded:
"Anne, thank you for your review! I'm glad to hear that Darren provided you with such a positive experience. His patience, kindness, and professionalism are qualities we truly value in our team. If you ever need further assistance, don't hesitate to reach out. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Illya Shkrebtiy
October 15, 2024
5
out of
5
rating by Illya Shkrebtiy
"Darren Kim was helpful and professional. Enjoyed working with him."
We responded:
"Illya, thank you for your wonderful review! I'm glad to hear that Darren was helpful and professional. We appreciate your feedback and are happy you enjoyed working with him. If you need any further assistance, don't hesitate to reach out. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Kolton Walker
October 2, 2024
5
out of
5
rating by Kolton Walker
"I spoke with ms walker she was very helpful she took her time explaining every question I had and she patiently went over every detail with me she helped me understand the service that was being provided for me at an affordable price i appreciate her help and guidance throughout this process 5 stars for ms walker"
We responded:
"Kolton, thank you for your wonderful review! I'm glad to hear that Walker was able to assist you so thoroughly and patiently. It's great that she could help you understand the services and find an affordable option. Your appreciation means a lot to us. If you have any more questions or need further assistance, our office is always here to help! - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
David Billings
September 30, 2024
5
out of
5
rating by David Billings
"I was pleasantly surprised working with Darren when he walked me through the process to change my auto & renters insurance to State Farm. He & I connected right off the bat when I first talked to him on the phone. I'm very happy with the insurance products he helped me obtain and I look forward to our future association with this agency. Thank you."
We responded:
"David, thank you for sharing your experience! I'm glad Darren was able to guide you through the process of switching your auto and renters insurance. I am so happy to hear that you felt an immediate connection and are satisfied with the insurance products he helped you secure! We look forward to continuing our relationship and are here for any future needs or questions you may have. Thanks for choosing us! - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
FiveStar Dallas
September 27, 2024
5
out of
5
rating by FiveStar Dallas
"it was pleasant experience speaking with Darren. it’s hard to find people like him who are honest and very knowledgeable person. I like people who are upfront and answer your question honestly. he didn’t push me to buy Anything, For him Customer first and I believe that is the key for any successful business. I cant be thank you enough for all the knowledge and insight I was provided. It was a great help. Otherwise I was so lost. Prices are reasonable and im insured with them, thank you!"
We responded:
"Thank you for sharing your experience! We're glad that speaking with Darren was such a positive experience for you. He is a great part of the team. It's great to know you felt supported and never pressured, which is exactly our goal. We're glad you found the right coverage, and we appreciate your trust in us. Thank you for choosing us! - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Mary Hargus
September 25, 2024
5
out of
5
rating by Mary Hargus
"Very plesant,worked with me very well. Explained price increases I asked about,why,understood then."
We responded:
"Mary, thank you for your wonderful review! I'm glad we could work together effectively and provide clear explanations about the price increases. Your understanding means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Katherine Harris
September 19, 2024
5
out of
5
rating by Katherine Harris
"Today was an important day for me; all because I had to get some auto insurance for myself, and I had always heard that auto insurance was incredibly expensive, but thanks to my new State Farm insurance family, I was able to get an very reasonable quote. Alex was so helpful, and knowledgeable with my needs she helped me with making the best decision. Thank you 🙏🏽 SF"
We responded:
"Katherine, I'm glad you had a positive experience with us! It's great that Alex was able to assist you with your auto insurance. We are happy to have you as part of the State Farm family! If you have any further questions or need assistance in the future, we're here to help! - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Robert Marshall
September 12, 2024
5
out of
5
rating by Robert Marshall
"I have been with State farm for over 15 years. I want to give a shout out to Marie Ward and recommend that you contact her at Lely Woo Grimes at State Farm. She always pleasant to deal with, helpful, knowledgeable, and always willing to go the extra mile to assure my understanding of the policies and make sure i am satisfied. She is always joyful and courteous. Thanks Marie!!!!"
We responded:
"Robert, thank you for your loyalty to State Farm over the past 15 years. I'm glad to hear that Marie has been so helpful, knowledgeable, and courteous in assisting you with your policies! We appreciate your recommendation and are grateful to have Marie as part of our team. If you need any further assistance, please don't hesitate to reach out. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Cedrick Davis jr
September 5, 2024
5
out of
5
rating by Cedrick Davis jr
"Very helpful and patient, helped me get everything I needed at a reasonable price!"
We responded:
"Cedrick, thank you for your kind review! I'm glad we could assist you in getting everything you needed at a reasonable price. Your satisfaction is important to us, and we're always here to help with any future needs. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Irene Molina
August 5, 2024
5
out of
5
rating by Irene Molina
"I spoke to Marie about changing over to StateFarm and she was very helpful. She explained the process and guided me through it with no problems. I’m happy with this crew - friendly, and pleasant to talk to."
We responded:
"Thank you for your feedback, Irene! Marie always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
Deanna Armitage
July 29, 2024
5
out of
5
rating by Deanna Armitage
"She's the greatest"
We responded:
"Hey Deanna, Thanks a bunch for the awesome review! I'm so glad you're happy with our service! If you ever need anything else, we're here for you! - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
James Addonizio
July 29, 2024
5
out of
5
rating by James Addonizio
"Worked with Darren found me a better rate ,he was a pleasure to work with make sure he gets a GOLD STAR on the fridge"
We responded:
"Hey James! Thanks a ton for the awesome review! I'm really glad Darren could help you find a better rate and make the process enjoyable. I'll definitely make sure he gets that GOLD STAR! If you need anything else, we're here for you. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Jany Constantino
July 26, 2024
5
out of
5
rating by Jany Constantino
"Is a great place to get auto insurance with knowledge people to work with!"
We responded:
"Hey Jany! Thanks a bunch for the awesome review! I'm really glad you found our team knowledgeable and enjoyed getting your auto insurance with us! If you ever need anything else, we're here to help! - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Christopher Kiklowicz
June 7, 2024
5
out of
5
rating by Christopher Kiklowicz
"Darren helped me with my current insurance plan. Really helpful, smart, and nice. Would totally recommend."
We responded:
"Thank you, Christopher, for your glowing review! I'm pleased Darren was able to assist you with your insurance plan. We're grateful for your recommendation and look forward to helping you with any future insurance needs. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
naomi angela
June 6, 2024
5
out of
5
rating by naomi angela
"Overall amazing experience left my mind at ease after a stressful day. Marie is who helped me and she was extremely pleasant."
We responded:
"Naomi, I'm pleased to hear that Marie provided you with an amazing experience and put your mind at ease after a stressful day! We're grateful for your positive feedback and for choosing our office for your insurance needs. If you ever need assistance in the future, feel free to reach out. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Robert McCracken
May 29, 2024
5
out of
5
rating by Robert McCracken
"Very friendly and professional."
We responded:
"Thank you, Robert! We're pleased to hear that you found our team very friendly and professional. Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out to our office! - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Reginald Stoner
May 16, 2024
5
out of
5
rating by Reginald Stoner
"I spoke with Alexandria and from our first conversation I knew State Farm was where I would be having my cars insured with. Her customer service was the best."
We responded:
"Reginald, I'm thrilled you had a great experience with Alexandria! We're pleased to have you as part of our State Farm family for your auto insurance needs. Thank you for recognizing her excellent customer service! If you ever need assistance in the future, feel free to reach out. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Mark Kemp
May 14, 2024
5
out of
5
rating by Mark Kemp
"Today I went shopping for insurance and have officially switched to State Farm. My reason for switching was Alex. She was very informative on my options. She gave me the full rundown She was very knowledgeable and very polite. Thank you Alex. If I could give her more stars I would. Excellent."
We responded:
"Mark, I'm thrilled to hear about your positive experience with Alex! We're pleased that she provided you with informative and knowledgeable service. Thank you for choosing State Farm, and we're grateful for your kind words! If you need anything in the future, feel free to reach out. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
Rose Rivas
May 6, 2024
5
out of
5
rating by Rose Rivas
"Gia, you're really helped me out. You gave me a quote I can handle. Thank you so much!"
We responded:
"Rose, thank you! We appreciate your trust in us to take care of your insurance policies. - Lelly Woo-Grimes - State Farm Insurance Agent"
Miguel Angel Carranza
May 2, 2024
5
out of
5
rating by Miguel Angel Carranza
"Great experience … Lelly knew exactly what I was needing and I was very surprised on the price I got on insuring both Cars.. highly reccomended"
We responded:
"Thank you for the five-star rating, Miguel! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance! - Lelly Woo-Grimes - State Farm Insurance Agent"
Monique Brown
May 2, 2024
5
out of
5
rating by Monique Brown
"Mrs. Woo-grimes was excellent, helped me with my insurance rate!! I would recommend speaking with her!"
We responded:
"Monique, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! - Lelly Woo-Grimes - State Farm Insurance Agent"
johnnie puckett
April 30, 2024
5
out of
5
rating by johnnie puckett
"I worked with Marie Ward I really enjoyed dealing with her. She knows her jop."
We responded:
"Thank you for the five-stars, Johnnie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Lelly Woo-Grimes - State Farm Insurance Agent"
FRANCISCO BELTRAN
April 26, 2024
5
out of
5
rating by FRANCISCO BELTRAN
"Alex was very pleasant and professional."
We responded:
"Hi, Francisco! Thank you for acknowledging Alex's professionalism and pleasant demeanor. We strive to maintain a high standard of service, and it's great to hear that Alex met your expectations. - Lelly Woo-Grimes - State Farm Insurance Agent, Garden Grove, CA"
victoria mills
April 23, 2024
5
out of
5
rating by victoria mills
"Very friendly, helpful and efficient would definitely recommend to anyone who needs help with their insurance!"
We responded:
"Victoria, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Garden Grove, CA. - Lelly Woo-Grimes - State Farm Insurance Agent"