State Farm® Insurance Agent Lelly Woo-Grimes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
breanna monique
May 7, 2026
"Darren was very professional, friendly made the whole process simple and I feel confident in choosing the right insurance and also saved 2x more then what I was looking for in other insurances with better benefits thank you!"
Fieros Ajua
May 1, 2026
"I am here to warn everyone about some the lack of integrity at this agency. To begin, I was sold an auto insurance policy as a permissive user to help lower premiums. Then, some 8 months later, the agent who sold this auto insurance policy left. Coincidentally at that exact time, I lost my status as a permissive use driver. My partner and I were not notified, it just happened. When I complained, I was told this was a corporate policy change and there was nothing they could do. Later on, when we filed a claim, we found out that the uninsured motorist coverage we had, was removed at that same time, again without notice. Ultimately, this is what was most distressing about doing business with them - while the rates were competitive, their professional and ethical practices were less than impressive."
"Fieros, thank you for sharing your experience. I'm genuinely concerned about the issues you've encountered and understand your frustration with the changes to your policy and the lack of communication. Our office is committed to maintaining integrity and transparency, and I apologize for any distress this situation has caused. Please reach out to our office directly so we can discuss your concerns further and work towards a resolution. Your feedback is important to us, and we want to ensure your needs are met."
Daniel #1
April 30, 2026
"Huge shoutout to Darren at State Farm for going above and beyond. I reached out late in the day not expecting much, and Darren still took the time to call me back, rework my quote, and make sure I was getting the best possible rate. He was patient, transparent, and genuinely seemed like he wanted to help—not just close a sale. That kind of service is rare. If anyone is on the fence about shopping their insurance, I’d highly recommend giving Darren at State Farm a call. And if management happens to see this—this is exactly the kind of representative you want on your team. He deserves recognition for the way he takes care of people."
"Thank you, Daniel, for sharing your experience! I'm delighted to hear that Darren provided such exceptional service. His dedication to helping our customers is truly appreciated, and I'll make sure he receives the recognition he deserves. If you need anything else, feel free to reach out!"
Badri
April 6, 2026
"Alex was great to explain everything. He was so helpful! Thank you!"
"Thank you for your feedback, Badri! I'm glad Alex was able to assist you and provide clear explanations. We appreciate your kind words and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Caitlin O'Neill
April 3, 2026
"Would rate 100000 stars if I could - Darren was great, walked me through the whole process, and helped me bundle insurances. Highly recommend! I have insurance now!"
"Thank you so much, Caitlin! I'm delighted to hear that Darren provided such excellent service and helped you with bundling your insurances. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Karron Bjerke
February 25, 2026
"John. Is awesome. He helped get the best fit for my insurance needs."
"Thank you, Karron! I'm happy to hear that John was able to assist you in finding the right insurance fit. Our team is dedicated to providing excellent service, and it's great to know John delivered just that. If you have any more questions or need further assistance, feel free to reach out anytime!"
J_elijah421
February 14, 2026
"My agent Darren was very helpful and informative, he helped me find the lowest possible quote and for his patience and advice I’m appreciative. Thank you Darren from State Farm!"
"Thank you! I'm happy to hear that Darren was able to assist you effectively and provide valuable advice. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
naila izaguirre
February 13, 2026
"Darren has been such a great help since November 2025 and he was able to help me with all my needs regarding car and life policy. Everything went easy and smooth."
"Thank you, Naila! I'm happy to hear that Darren has been a great help with your policies. Our team is dedicated to making the process easy and smooth for you. If you need anything else, feel free to reach out!"
Alex Garza
February 13, 2026
"Im new to Statefarm and Darren helped so much with working with me and helping me understand everything better. Thanks Darren!!"
"Thank you for your review, Alex! I'm really happy to hear that Darren was able to assist you and make everything clearer. We're always here to support you with any questions or needs you might have. Thanks for choosing us!"
Lorenzo Gonzalez
February 11, 2026
"Saved me like 200 bucks"
"Thank you, Lorenzo! I'm happy to hear you saved some money with us. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Elias Valenzuela
February 2, 2026
"John Gittisarn worked with us to get a good price and was hilarious never been so happy dealing with insurance before couldn't be more satisfied. Would recommend him to all my family and friends."
"Elias, thank you for sharing your experience! I'm delighted to hear that John was able to assist you with such satisfaction and humor. It's wonderful to know you felt happy with the service. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Adam Young
January 30, 2026
"John rocks! Hands down the best agent that I’ve ever worked with!"
"Adam, thank you for your awesome feedback! I'm happy to hear that John has made such a positive impact on your experience. Our team is dedicated to providing top-notch service, and it's great to know we're hitting the mark. Let us know if there's anything else we can do for you!"
Marco Solis
January 22, 2026
"John is an awesome insurance agent, Help me step by step on my insurance purchase decision."
"Thank you, Marco! I'm happy to hear that John was able to guide you through your insurance purchase. Our team is dedicated to providing excellent support every step of the way. If you have any more questions or need further assistance, feel free to reach out!"
David Neet
January 9, 2026
"john was awsome and never was disrespectful and he was honeslty one of the best and didnt lie on anything"
"Thank you for your feedback, David! I'm happy to hear that John provided you with such a positive experience. We appreciate your kind words and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Gilda Gragg
December 31, 2025
"John has GREAT customer service skills. He was very professional and pleasant to work with. He's down to earth. He looks out for the customer. Thank you John! 😊"
"Thank you, Gilda! I'm happy to hear about your positive experience with John. He truly values our customers and aims to provide exceptional service. If there's anything else we can assist you with, just let us know!"
Tal Neilly
December 12, 2025
"John did a great job getting me a low rate and explaining everything!"
"Thank you, Tal! I'm happy to hear that John was able to assist you with a great rate and clear explanations. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Carleen Badgett
December 11, 2025
"John gittisarn (insurance rep) has been amazing found me the lowest rate and very helpful with the whole application process."
"Carleen, thank you for sharing your experience! I'm happy to hear that John was able to assist you with finding a great rate and making the application process smooth. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Dani P
December 10, 2025
"Great group of people. Everyone is so friendly and helpful."
"Thank you, Dani! I'm happy you found our team friendly and helpful. We strive to make every interaction positive and supportive. If you need anything else, feel free to reach out!"
Donna
December 5, 2025
"I spoke with Darren to get a quote for my daughter, he quoted me a certain price and said that we were able to get that price due to a bundle which he explained if I didn't get the bundle it would be more expensive - which sounded good at the time. Later on I got a phone call from a different state farm office agent, I told him what I wanted, what coverage I wanted, and he was able to give me a quote for about 30$ a month less with no bundling. So I don't understand why Darren was trying to give me a more expensive bundle than what I needed. Dishonest business practices to pad their wallets, clearly."
"Donna, I appreciate you sharing your experience with us. I'm genuinely sorry to hear about the confusion and frustration you encountered with the quote process. It's important to us that our customers feel they are receiving honest and transparent service. There are many factors that influence pricing, and it can sometimes feel like a complex puzzle to get it just right. Pricing can be affected by various factors, including the level of coverage, the types and number of vehicles insured, and the zip code where the vehicles are garaged. Special promotions, discounts, and bundling opportunities also play a role, but agents may apply these differently. Additionally, changes in drivers, driving history, credit profile, and even the day the quote is generated—since prices do fluctuate daily—can further impact the final price. Because of all these variables, it’s quite common to receive different quotes from different offices or at different times. However, I would like to address your concerns directly and ensure we find a resolution. Please reach out to our office at your earliest convenience so we can discuss this further. Thank you for bringing this to our attention.""
Gloria Salinas
November 10, 2025
"I had a telephone dialogue today with John Gittisarn about auto insurance quotes. He looked at my current auto insurance and compared it with other companies to see if I could get a better rate. I felt very comfortable speaking with him he came off as very authentic and trustworthy. He isn’t a typical sales person that is only interested in selling. At the end of the conversation he determined that my current auto rates are low and very reasonable. I told him how happy I was with his research, professionalism and his honesty. I wish more sales person or like him."
"Thank you, Gloria! I'm so happy to hear about your positive experience with John. It's wonderful that he was able to provide you with such a thorough and honest comparison of your auto insurance options. We strive to offer genuine and professional service, and it's great to know John exemplified that. If you have any more questions or need further assistance, feel free to reach out anytime!"
Darwin Tarin
November 6, 2025
"John was amazing couldn’t believe the price. Was super patient with me for like 2 months thank god I found him."
"Thank you for your review, Darwin! I'm happy to hear that John provided you with such a positive experience and a great price. His patience and dedication are truly appreciated. If there's anything else we can assist you with, just let us know!"
Robert Potter
November 3, 2025
"Jhon was a great help insuring my Suburban at a cost of half of what I was paying"
"Hey Robert! We’re happy John was able to help you with your Suburban and find auto coverage that fit your needs. Your feedback means a lot and we appreciate you taking the time to let us know about your experience."
samby bamby
October 30, 2025
"Jhon is a absolutely unit of a State Farm Representative. Crazy help, He made sure i got every discount possible and making sure to always call me back and check up on things. Happy to say Im now using state farm for my insurance as of today. Great guy, God bless"
"Thank you, Samby Bamby! I'm glad to hear about your positive experience with Jhon. It's wonderful that he was able to assist you with discounts and keep you informed. We’re happy to have you with State Farm for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Mark Knappenberger
October 24, 2025
"I contacted John at least 10 times to get my insurace He was patient with me.He also was a big help through the signing and was a stand up person with all he did for me.Thank you John"
"Thank you, Mark, for sharing your experience! I'm happy to hear that John was able to assist you with patience and professionalism. It's great to know he was a big help during the process. If you have any more questions or need further assistance, feel free to reach out anytime!"
David Durham
October 23, 2025
"John was friendly, helpful, and got me a great rate. He texted me following up on our initial conversation."
"Thank you, David! I'm happy to hear that John provided you with friendly and helpful service, and that you received a great rate. It's wonderful to know he followed up with you as well. If you have any more questions or need further assistance, feel free to reach out anytime."